Everything Nutaan Does: AI Calling, WhatsApp Automation, CRM and Commerce (2026)
Nutaan is not just an AI that makes calls. It calls every new lead within seconds, keeps every promise made on the call, follows up on WhatsApp with the right brochure, and keeps every lead in a CRM. Here is everything it does.
Nutaan is an AI voice agent and business automation platform. In one sentence: it answers and makes your business calls in 30+ languages, does everything a good team should do after the call, and keeps every lead — on your own phone numbers, 24/7.
Most "AI calling" tools stop when the call ends. The money is in what happens next — the brochure that reaches the right buyer, the callback at exactly the time they asked for, the reminder before the site visit. This guide walks through each part.
1. It calls every new lead within seconds
A lead from a Meta ad, a property portal, your website or your CRM is called automatically within seconds, inside the calling hours you set. Speed matters: a lead called in the first minute is far more likely to pick up and talk than one called the next day.
A lead that arrives at night is not left waiting in silence. They get a WhatsApp message saying when they will be called, and they are called first thing when your hours open.
For lists you already have, batch campaigns call thousands of contacts with live results, automatic retries and insights on what made people stay on the line.
2. It handles real conversations, not scripts
- Natural turn-taking with around one-second responses
- Callers can interrupt; "yes", "okay" or "haan" while the agent speaks is heard as agreement, not an interruption
- Answers complex questions from your own price lists, brochures, inventory and policies
- Matches what the caller wants to what you actually have in stock
- Dozens of natural voices across several voice engines, chosen per agent and language
- Hands the call to a person, or opens a ticket, when the AI should not continue
Languages include English (US, UK and regional accents), Spanish, German, French, Arabic, Hindi and other Indian languages — 30+ in total.
3. It keeps every promise made on the call
This is where most deals are lost — not on the call, but in the follow-through.
- "Call me back in 10 minutes" or "call me tomorrow at 10" — Nutaan calls back at exactly that time
- A site visit or appointment booked on the call gets a confirmation, a calendar entry and an automatic reminder call before it ("Your visit is today at 6 PM — are you still coming?")
- A Google Meet link is created when the meeting is online
4. WhatsApp follow-up with the right brochure — only to the right people
After the call, a WhatsApp message goes out from your own number, written from that conversation: the customer's name, what they asked about, the visit or callback time, the Meet link.
With it goes that project's own brochure, floor plan, price list, photos or video — the Baner project's brochure to the caller who asked about Baner, never every file you own. Each agent keeps its own files.
And it goes only to callers who qualified. You choose the rule per agent: only when a next step was agreed, interested callers, or everyone who really talked — with a minimum talk time so a "hello" and a hang-up never gets a message.
5. Full WhatsApp automation, inbound and outbound
Use the official WhatsApp Business API or your own linked WhatsApp number. AI replies to incoming WhatsApp messages and answers product or property questions from your inventory; outbound follow-ups, reminders and campaign summaries go out automatically.
6. Every call becomes a qualified lead
Every call is recorded, transcribed and analysed: what the customer wanted, how the call went, and the next step. Leads are separated into qualified and not qualified automatically, so your team starts the day with the people worth calling — and the owner gets a daily report.
7. Nutaan CRM — the full real estate ecosystem
Leads from portals, Meta lead ads and the website are routed to the right person and worked from a daily list. Property inventory is matched to each buyer, a WhatsApp property assistant answers buyers, and campaigns, automations, teams, attendance and a mobile app run the rest. AI calls, site visits and follow-ups run from inside the CRM. See the full Nutaan CRM guide on this blog.
8. Front desk, team and integrations
- Appointment booking with Google Calendar and Meet
- Website chat widget and a shared inbox for chat, WhatsApp and SMS; ticketing
- A dialer for your team with customer numbers masked, and role-based access
- HubSpot (call with AI from any contact), Zapier, REST API, and an MCP server to use Nutaan from ChatGPT, Claude or Cursor
9. Nutaan Commerce for online stores
For Shopify and WooCommerce stores, Nutaan Commerce adds an AI shopping assistant that answers from your live catalogue, COD verification calls before dispatch, abandoned-cart recovery, and orders, returns, WhatsApp and email desks in one console.
At a glance
| What you need | What Nutaan does |
|---|---|
| Call new leads fast | Auto-calls within seconds; night leads told when they will be called |
| Call big lists | Batch campaigns with live results and retries |
| Answer hard questions | From your price lists, brochures, inventory and policies |
| "Call me back at 10" | Calls back at exactly that time |
| No-shows at visits | Confirmation plus a reminder call before every booked visit |
| Send the right brochure | WhatsApp follow-up with that project's own files, only to qualified callers |
| WhatsApp at scale | Inbound AI replies, outbound follow-ups and campaigns |
| Know which leads matter | Qualified / not-qualified split, transcripts, daily report |
| Run the sales team | Nutaan CRM, team dialer with masked numbers, mobile app |
| Sell online | Nutaan Commerce: shopping assistant, COD calls, cart recovery |
Pricing
AI calls are pay as you go from $0.07 a minute, falling to $0.036 at volume (₹6 to ₹3 a minute in India). Credits never expire and there is no subscription. Managed AI workforces for real estate and healthcare start at $499 a month. See the pricing page for current rates.
Frequently asked questions
Is Nutaan only an AI calling tool?
No. Alongside AI voice agents it calls new leads automatically, calls back at the time asked, makes reminder calls before visits, sends WhatsApp follow-ups with the right brochure, automates WhatsApp inbound and outbound, and includes a CRM and a commerce product.
Can the AI call back when a customer asks?
Yes. If a caller says "call me in 10 minutes" or "call me tomorrow at 10", Nutaan schedules and makes that call at exactly that time.
Does it remind people before a site visit?
Yes. A visit booked on the call gets a confirmation and an automatic reminder call before it.
Who receives the WhatsApp follow-up?
Only callers who qualified, by the rule you set per agent — for example only when a visit, meeting or callback was agreed. The message carries that project's own brochure, floor plan or video.
How many languages does Nutaan support?
30+ languages, including English with US, UK and regional accents, Spanish, German, French, Arabic, Hindi and other Indian languages.
Written by the Nutaan team — we build and operate the AI calling and chat platform described here, running production voice and chat workloads for businesses across retail, healthcare, real estate, education and hospitality. Updated 9 October 2026. Pricing figures reference Nutaan's published rates; costs on other platforms vary. Questions or corrections: avishek@nutaan.com.
