A shopper asks for a size, gets a straight answer off the live catalogue and checks out — and the console the shop owner reads it all from.
Four surfaces, one shop.
Not a roadmap. This is what is running.
Selling
- Answers from the live catalogue: products, variants, availability, price
- Recommends against what the shopper actually asked for, ranked by the shop’s own search
- Says when a size is running low, only when the shop reports a count
- Hands the bag to your own checkout — payment never leaves your store
- Sizing that fits the trade: apparel measurements, or jewellery in millimetres and ring numbers
Your shop system
- Shopify through a Storefront token or a one-click app install
- WooCommerce through the public Store API — no key, no app, just your domain
- Orders synced on signed webhooks, created on the shop for you
- Currency, brand colours and logo read from the shop where it publishes them
- Catalogue cached and refreshed continuously, never a stale price at checkout
Your brand
- Your colours, logo, typeface and the assistant’s own name and picture
- Light, dark, or following the shopper’s own device
- A contrast-checked relative of your colour for dark panels, so nothing goes invisible
- Launcher style, motion, greeting and character chosen per store
- Nutaan’s mark appears in the console, never on your storefront
Languages
- English, Portuguese, Spanish, French, German and Hindi
- Detected rather than asked for: an explicit choice, then a remembered one, then the browser
- The assistant answers in the language the shopper wrote in, even one the shop does not publish
- Your own copy per language, with a translated default where you have not written one
- Categories stay stable keys, so changing language never changes a filter
Support and conversations
- Consented support requests queue up with the whole conversation attached
- Every assistant conversation stored against the store, readable as a transcript
- Status moved by an owner; viewers read without changing anything
- Replies open in your own mail client — nothing is sent automatically in your name
- Live updates in the console within seconds, with a reconnect that survives a rotation
Safety and access
- Credentials encrypted with AES-256-GCM, never returned to a browser
- No private orders or mutation tools are exposed to the model
- A reply is checked before it streams: a model that narrates its reasoning is dropped
- If every model is throttled, the shopper still gets the catalogue answer in their language
- Invite-only access, per store, with owner and viewer roles
Straight answers
Does Nutaan Commerce replace my shop?
No. It runs on the store you already have. Your storefront, your checkout and your payments stay exactly where they are; Commerce adds the assistant on top of them and the console behind them.
Does it work with WooCommerce as well as Shopify?
Yes. Shopify connects with a Storefront token or a one-click app install. WooCommerce connects with nothing but your domain, because the Store API WooCommerce ships with is public and read-only. Orders on both arrive through signed webhooks.
How does it know my products?
It reads your live catalogue from your shop and refreshes it continuously — products, variants, prices and availability, as your shop reports them. It never invents a product, a price or a delivery date.
What languages does it speak?
English, Brazilian Portuguese, Spanish, French, German and Hindi. The shopper’s language is detected rather than asked for, and the assistant replies in the language they wrote in.
Where does payment happen?
On your own store. Commerce hands the bag to your checkout and stops there. It never asks a shopper for a card, a national ID or a password.
Can my own AI read my shop?
Yes. A read-only MCP endpoint gives Claude, ChatGPT or any MCP client your catalogue, orders, support queue and conversations, scoped to the stores your account may open.
We set your store up with you, once we have looked at your brand together.
Book a demo