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Replace IVR Bots with AI Calling
Why press-1 phone menus lose callers, and how a Nutaan AI agent answers in conversation instead.
Meet Nutaan AI — an AI employee that works 24/7
Nutaan handles everyday business operations — calls, qualification and follow-up — around the clock.
What you can do with it
Unlimited concurrency
Answer 10 or 10,000 calls at the same time with identical quality. Peak-hour spikes and campaign surges simply stop being a staffing problem.
Instant human handoff
When a caller needs a person, the AI escalates to your team or on-call number and passes the full transcript — so nobody repeats themselves.
IVR & menu navigation
The AI understands natural requests instead of forcing "press 1" trees, and can even navigate external menus to reach the right department.
Analytics on every call
Automatic transcript, summary, disposition and sentiment for 100% of calls — the QA coverage a human call centre can never afford.
Blended outbound
The same platform runs outbound campaigns — reminders, confirmations, win-backs — so one system covers inbound and outbound.
CRM & webhook integrations
Push calls, outcomes and captured fields into your CRM, or trigger workflows via webhook and the developer API.
The economics of an AI call centre
Traditional call-centre cost scales with headcount: every extra call an hour needs another seat, another shift, more training and attrition. That is why queues form at peak and why nights and weekends go unanswered — staffing for the spike is uneconomic.
AI call centre software breaks that link. Capacity is elastic and per-minute, not per-seat, so answering the 500th simultaneous call costs the same per minute as the first. You pay for conversation time, not for idle seats waiting between calls.
Blended AI + human, not AI instead of humans
The goal is not to remove your team — it is to let the AI absorb the repetitive 70–90% (status checks, bookings, FAQs, confirmations) so your humans handle the high-value, sensitive and complex conversations. The AI detects when it is out of its depth or the caller is frustrated and hands off cleanly with context attached.
Quality assurance on 100% of calls
In a human call centre, QA samples a few percent of calls. Here, every single call is transcribed, summarised, dispositioned and sentiment-scored automatically. You can see exactly how conversations are going, catch problems early, and feed insights back into the agent — continuous improvement without a QA team.
Frequently asked questions
What is AI call center software?
Software that uses AI voice agents to answer and make phone calls at scale — handling unlimited concurrent calls, navigating menus, escalating to humans with context, and logging and analysing every conversation, without per-seat licensing.
Does it replace agents or work alongside them?
Alongside. The AI handles repetitive, high-volume calls and hands off complex or sensitive ones to your human agents with the full transcript, so your team focuses on what needs a person.
How many calls can it handle at once?
Effectively unlimited — capacity is elastic and priced per minute, so simultaneous calls never cause a queue.
Can it integrate with my CRM and tools?
Yes — calls, outcomes and captured fields push to your CRM, and you can trigger any workflow via webhook or the developer API.
How does the cost compare to a traditional call centre?
You pay per minute of conversation (from ₹3–6/min) instead of per seat, with no idle-time, shift or attrition cost — typically a fraction of a staffed line for the repetitive call volume.
Does it do both inbound and outbound?
Yes — one platform answers your inbound lines and runs outbound campaigns (reminders, confirmations, re-engagement).
See it on your own business
Free to start · ₹100 welcome credits · live in ~10 minutes