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Epic EHR Systems Integration

AI Patient Access Workforce for Epic EHR

Automate Patient Calls, Appointment Scheduling & Recalls with Nutaan
Transform patient access for your healthcare system. Nutaan integrates with Epic Cadence and MyChart workflows to handle inbound patient calls 24/7, verify appointment availability, schedule visits, and automate patient recall campaigns without increasing clinic staff burnout.

Why integrate? ↓
NutaanEpic EHR Systems
<800ms
Voice response latency
24/7
Always-on availability
4
Channels: Voice, SMS, Email, Chat
48 hrs
Typical deployment time
Nutaan AI ⟷ Epic EHR SystemsLive
I need to schedule an appointment with Dr. Chen for a routine checkup next week.
I can help with that. Dr. Chen has openings on Tuesday at 10:00 AM and Thursday at 2:30 PM. Which time works best for you?
Appointment Booked: Tuesday at 10:00 AM • Patient Encounter Logged in Epic Cadence
Seamless Integration

Why Integrate Nutaan with Epic EHR?

Epic Systems is the leading EHR platform powering top health systems, hospitals, and specialty medical groups across North America and Europe. Its scheduling module (Cadence) and portal (MyChart) manage millions of patient access touchpoints daily.

Nutaan extends Epic workflows with HIPAA-ready conversational voice AI (BAA available). Instead of putting patients on hold for 15 minutes or routing them to distant call centers, Nutaan answers calls instantly, answers appointment FAQs, verifies insurance details, and schedules visits.

⚡The result is 0 minute hold times, higher schedule utilization, and dramatic reduction in call center overhead.
Full-Stack Capabilities

What Can Nutaan Automate with Epic EHR Systems?

End-to-end automation for inbound phone calls, website chat, SMS, email, and tour scheduling.

1

AI Patient Intake Calls

Respond to patient calls in sub-800ms latency with natural voice AI.

Nutaan Stream Engine
~250 ms Latency
Real-time 2-way voice streaming
⚡
✓Answer inbound clinic calls 24/7
✓Verify provider appointment slot availability
✓Schedule & reschedule appointments
✓Answer pre-procedure preparation FAQs
✓Confirm clinic locations & parking rules
✓Perform patient recall & preventive care outreach
2

AI Patient Follow-Up & Recall

Ensure high appointment adherence and proactive care management.

✓Automated SMS & voice appointment reminders
✓No-show recovery outreach
✓Preventive care & annual checkup recall
✓Post-discharge check-in calls
Portfolio Coverage

Supported Care Settings

Nutaan is pre-configured with specialty-specific terminology, scheduling rules, and intake workflows.

🏥

Hospitals & Health Systems

Large multi-specialty health systems requiring centralized patient scheduling.

🩺

Primary Care Clinics

High-volume outpatient practices with routine appointment inquiries.

🔬

Specialty Medical Groups

Cardiology, Orthopedics, and Neurology specialized intake.

🦷

Dental & MedSpa Practices

High-margin elective procedure consultation booking.

Live Conversation Flow

Example AI Patient Access Conversation

See how the Nutaan AI Patient Access Associate books appointments with sub-300ms natural speech.

Nutaan AI Patient Access Associate (~250ms Latency)
PATIENT
"I need to schedule an appointment with Dr. Chen for a routine checkup next week."
NUTAAN AI PATIENT ACCESS ASSOCIATE
"I can help with that. Dr. Chen has openings on Tuesday at 10:00 AM and Thursday at 2:30 PM. Which time works best for you?"
✓Appointment Booked: Tuesday at 10:00 AM • Patient Encounter Logged in Epic Cadence
Lifecycle Automation

Epic EHR Systems + Nutaan 6-Step Workflow

How every call moves seamlessly from first ring to appointment booking and EHR synchronization.

1

Inbound Patient Call

Patient calls clinic main line or after-hours number.

2

Instant Voice AI Response

Nutaan AI answers in sub-800ms latency with friendly, empathetic voice.

3

Slot Availability Check

Nutaan verifies provider slots in Epic Cadence in real time.

4

Appointment Booking

Visit is booked according to clinic provider scheduling rules.

5

Automated SMS Reminder

Patient receives SMS confirmation and pre-visit instructions.

6

EHR Synchronization

Encounter note and confirmation status logged directly into Epic EHR.

Why Patient Access Teams Choose Nutaan

✓24/7 Patient Access Answering (0 minute hold time)
✓HIPAA-ready infrastructure, BAA available
✓Sub-800ms Neural Voice Response Latency
✓Real-time Epic Cadence appointment slot sync
✓Multi-channel SMS & Voice reminders
✓Preventive care & annual recall outreach
✓Clinic-specific provider rule enforcement
✓Turnkey managed deployment in 48 hours
Explore More

Other Platforms Nutaan Connects With

Nutaan's AI Workforce plugs into the tools your leasing, sales, and patient-access teams already use.

Frequently Asked Questions

Ready to Modernize Your Epic EHR Systems Experience?

Deploy an AI Patient Access Workforce that answers every call, verifies availability, books more appointments, and helps your staff focus on patient care instead of the phone queue.